What does error code 5 red 1 green mean on a Heat & Glo gas fireplace?

Power vent problem. A power vent problem.

Can I fix Heat & Glo code 5 red 1 green myself?

Start with these safe checks: Turn the fireplace off. Venting problems can affect combustion safety. Call a qualified tech.

When should I call a technician for code 5 red 1 green?

Venting problems can affect combustion safety. Call a qualified tech. Smell gas? Leave right away, don't touch light switches or phones inside, and call your gas utility or 911 from outside. Never open a gas valve, burner, gas line, vent or flue connection, or bypass a safety switch. Repeated lockouts, scorching, soot, or a CO alarm mean shut it off and call a licensed gas technician.

Heat & Glo gas fireplace error code

Heat & Glo gas fireplace code 5 red 1 green / 5 red : 1 green / Error Power Vent: Power vent problem

Heat & Glo IntelliFire Touch units with a power vent kit

What 5 red 1 green means

A power vent problem.

Also shown as: 5 red : 1 green, Error Power Vent, depending on the model.

Likely causes

Power vent fault

Safe first checks

Turn the fireplace off.

When to stop

Venting problems can affect combustion safety. Call a qualified tech.

Checked against: Hearth & Home Technologies, Field Service Guide for IFT (IntelliFire Touch), 2326-960 Rev H. Codes can differ by model and year, so confirm with your owner's manual.