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Samsung washer error code

Samsung washer code AE / AC / AE6: Communication error

Samsung washers

What AE means

The washer's control boards aren't communicating with each other properly.

Also shown as: AC, AE6, AC6, depending on the model.

Likely causes

  • A temporary glitch
  • Loose wiring between boards
  • Board fault

Safe first checks

  1. Wait a few minutes; it may return to normal on its own. If not, power off for 2 to 3 minutes and restart the cycle.

When to stop

If it keeps returning, request service.

Checked against: Samsung US: Washing machine information and error codes. Codes can differ by model and year, so confirm with your owner's manual.