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Google Nest thermostat error code

Google Nest thermostat code E74 / E4 / E24: No power to Rh wire

Google Nest Learning Thermostats (E4 1st gen, E24 2nd gen, E74 3rd gen)

What E74 means

The thermostat isn't detecting power on the Rh wire. In hot weather, it often means the HVAC system stopped powering the thermostat.

Also shown as: E4, E24, depending on the model.

Likely causes

  • HVAC power off
  • Float switch tripped by a clogged drain
  • Blown HVAC fuse
  • Loose Rh wire

Safe first checks

  1. Check that the HVAC breaker(s) and service switch are on.
  2. With power off, check that the Rh wire is fully inserted with the connector button down.

When to stop

If the system breakers are on and the code stays, call an HVAC pro.

Checked against: Google Nest Help: Troubleshoot Nest thermostat help codes; Google Nest Help: Troubleshoot thermostat power issues during hot weather (E3, E4, E23, E24, E73, E74, E195). Codes can differ by model and year, so confirm with your owner's manual.