What 5 flashes means
The temperature sensor failed.
Likely causes
Safe first checks
- Turn the gas control knob to OFF and the main gas supply OFF.
When to stop
A.O. Smith's repair is replacing the gas control valve/thermostat. Call a qualified technician.
Checked against: A.O. Smith Residential Standard Gas Water Heater Service Handbook: diagnostic flash codes. Codes can differ by model and year, so confirm with your owner's manual.