What 4 flashes means
The water got too hot and the energy cut-off (ECO) activated.
Likely causes
- Gas control/thermostat failure
Safe first checks
- Turn the gas control knob to OFF and turn the main gas supply to the heater OFF.
When to stop
A.O. Smith's repair is replacing the gas control valve/thermostat. Call a qualified technician.
Checked against: A.O. Smith Residential Standard Gas Water Heater Service Handbook: diagnostic flash codes. Codes can differ by model and year, so confirm with your owner's manual.