Smell gas or hear a CO alarm? Leave now and call 911 or your gas utility from outside.

Pentair pool heater error code

Pentair pool heater code ERR IGN / IGN: Ignition failure

Pentair MasterTemp heaters

What ERR IGN means

The ignition control module couldn't light the heater. Press HEATER OFF to clear.

Also shown as: IGN, depending on the model.

Likely causes

  • Gas supply valve closed
  • Empty propane tank
  • Igniter or flame sensing fault

Safe first checks

  1. Make sure the gas supply valve to the heater is on, and for propane, that the tank has fuel.
  2. Press HEATER OFF, then try once more.

When to stop

If it fails again, stop. Ignition parts are gas work for a qualified tech. If you smell gas, leave the area and call your gas supplier from outside.

Parts that may help

Only order a part once the checks above point to it, and match the part number to your model.

Checked against: Pentair MasterTemp heater installation and user's guide (Table 8: error and fault codes). Codes can differ by model and year, so confirm with your owner's manual.